Updated 14th January 2026

Thank you for all the support over the Christmas season. You almost sold us out so currently we’re doing our very best to restock as fast as we can.

If you would like anything for a particular date, please get in touch via email and we can check our stock. We always try to do our very best to get your piece to you on time.

Please get in touch if you have any questions about pieces or delivery.

Delivery

Please be aware all ‘Made to Order’ pieces will be made piece by piece. If you’d like anything for a specific date or are unsure, please get in touch before purchasing.

Each piece is handmade by Olivia herself and her very small team so please be aware some pieces may take longer than others. This is what makes the business so personal and special.

Larger pieces (bracelets/necklaces) are made to order.  Please allow time for the making and hallmarking of these pieces.  Each of these pieces is hallmarked by the Edinburgh Assay Office.  (For sterling silver pieces, the hallmarking will show ‘OT 925 Scotland Edinburgh 2026’).

For UK orders, we currently offer Royal Mail untracked delivery, Royal Mail Tracked 24/48 delivery and Royal Mail Special Delivery. Please note we do not take responsibility for any orders lost using the untracked delivery service.

UK Delivery

Smaller pieces (Earrings, rings) - 2-7 business days

Larger pieces (bracelets and necklaces) - 10 - 20 business days

UK Special Delivery (Express) is only available on earrings and rings as larger pieces are made to order.

Europe Delivery

Smaller pieces (Earrings and rings) - 1-4 weeks

Larger pieces (bracelets and necklaces) - 2-6 weeks

International Delivery 

Smaller pieces (Earrings and rings) - 1-4 weeks

Larger pieces (bracelets and necklaces) - 2-6 weeks

Please note these may vary. All European and International orders are fully tracked.

Please understand that due to demand, our Ready To Ship pieces can sell out, making them Made To Order. If you are buying for a gift, please get in touch via email before purchasing to ensure stock availability.

We also give the option to pick up at pop up events too. Get in touch for more info.

Return Policy

Made to order pieces such as our rings, bangles and necklaces are nonrefundable.  Earrings are also nonreturnable due to hygiene reasons.  All other pieces have a 14 day refund period as long as they are unworn. 

We understand you can’t always get the size right so exchanges are available for ring and bangles. Return of the piece is at the expense of the customer and there will be a charge for the exchange shipping.

Please email hey@oliviataylordesign.com if you would like to arrange a return. 

We want you to love your OT jewels so please get in touch if you would like more information about a piece or if you need gifting advice.