This privacy policy is served by Olivia Taylor under the website; [www.oliviataylordesign.co.uk]. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Personal Information/Data Consent

We currently collect and process the following information: your name, email address, postal address, payment information (through third party payment processor Stripe - see their Privacy Policy: https://stripe.com/gb/privacy , Paypal - see their Privacy Policy: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full and on occasion iZettle - see their Privacy Policy: https://www.izettle.com/gb/legal/privacy-policy ), telephone number, and the details of the product that you’re ordering.

We will only collect information that is necessary for us to support our business activities.  Information provided to us through our sales, marketing, surveys, website activities and/or event registrations may be stored, analysed and used for direct marketing purposes and to improve the way we do business with our current and potential customers. As a standard practice we do not share any personally-identifiable or private customer information with third parties, unless they are acting as an intermediary.

When you purchase something from us, as part of the buying and selling process, we ask for some personal information (i.e. name, address and email address.)

You are consenting to the collection of information every time you complete a transaction, verify your credit card, place an order, screen order for potential risk or fraud (using IP address), arrange for a delivery or return a purchase. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Your rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• the right to be informed;

• the right of access;

• the right to rectification;

• the right to erasure;

• the right to restrict processing;

• the right to data portability;

• the right to object; and

• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

You have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below. You also have rights to change, restrict our use of, or delete your personal information. We may be required to store data for legal reasons such as our company tax obligations.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the following address; hey@oliviataylordesign.com

Mailing lists

Our mailing list emails are sent through a secure third party email system called MailChimp (see their Privacy Policy at https://mailchimp.com/legal/privacy/ ). By consenting to join our mailing list, you consent to having your data stored with them. We send promotional emails about new collections, events/exhibitions or other information we think you may find interesting using the email address you have provided. We will only do this if you have consented to receiving this information via our mailing list sign up form on our website. You can change your subscription preferences at any time by unsubscribing at the bottom of our emails or by contacting us directly on hey@oliviataylordesign.com.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

We use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. The information we collect does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

If you have any questions about this policy please contact: hey@oliviataylordesign.com

Olivia Taylor, 31 Sherbrooke Avenue, Glasgow, UK, G41 4SD